In early 2013 I was approached by legal staff at Avant (Australia’s largest Medical Indemnity Organisation) to organise an ad hoc collection of over 300 legal case documents relating to Professional Conduct and Disciplinary matters. I interviewed legal staff to determine the project requirements and developed an informal project plan.
Consolidating all existing documents into a single format – searchable PDF – meant that case information could be easily located but prevented accidental modification of the source document. Creating a tailor-made SharePoint Library allowed metadata to be added to each document allowing staff to quickly filter documents by criteria such as medical speciality, jurisdiction and area of law.
A recent volunteer project for QPILCH involved conducting an information audit and preparing a report for the organisation that outlined recommendations to improve their information governance.
The project team have also published a paper in the December 2013 of the Australian Law Librarian journal, discussing the need for sound information governance in organisations.